The following information is relevant to bookings for CYMA and eHealth Learning events. Please read this information carefully.
In these Terms and Conditions
“We” or “Us” or “Our” means CYMA Limited (registered in England no. 6294994) or eHealth Learning Limited (registered in England no. 09907543)
“Booking Fee” means the total price to be paid by You for the CYMA or eHealth Learning Limited
“Reservation” means the booking made by You of the CYMA or eHealth Learning Limited through Us
“You” or “Your” means Our customer
These terms and conditions do not affect Your statutory rights.
Booking Fees are calculated and processed in GBP. If you are located outside the UK, the prices you see listed in your local currency are an approximation, and may change slightly depending on the rate of exchange at the time of your purchase.
The Booking Fee must be paid direct to Us when You submit Your application for a purchasing access to a Video Course, Reservation or Membership Subscription. No contract is made or Reservation concluded until such time as, having received payment from You of the Booking Fee, you receive from Us in writing or by email confirmation of acceptance of that Reservation or Subscription.
Should You wish to cancel Your Reservation or Subscription at any time You may do so via Your Account on Our website, in writing or by email, or by cancelling inside paypal if you signed up with that payment method. We comply with the UK/European directives regarding cancellations and refunds.
If you wish to claim your monthly membership subscription fee please email support at firstname.lastname@example.org and we will be happy to refund that month’s fees.
Deposits taken for live, in person events are non-refundable and non-transferable. If a single access event or single paid webinar is canceled (in line with these terms & conditions) then payments will be fully reimbursed to the original payee if requested.
We may at any time prior to commencement of an event alter any part of a seminar, conference or workshop. This may include (but is not limited to) change of facilitator, content, tutor, presenter or session times. Any changes will be posted on the eHealth Learning website and, whilst we will endeavour to notify you of any changes, it is Your responsibility to keep up to date with what is happening to Your event by going to www.ehealthlearning.tv.
We reserve the right to cancel any event under exceptional circumstances at any time prior to its commencement. In these circumstances at Our discretion We will either refund You your Booking Fee in full or transfer Your Reservation to another event.
In the event of a breach by Us of these Terms and Conditions Your remedy is limited to damages You suffer as a result of Your loss, if such loss was reasonably foreseeable to both You and Us when We sent to You confirmation of acceptance of Your Reservation. Our liability shall not exceed the Booking or Membership Subscription Fee.
We do not accept any liability for any loss or damage suffered by You in the event of any delay in Your submitting an application for a Reservation and receiving confirmation of acceptance from Us.
We shall not be liable to You for any information provided to Us which is incorrect, invalid, or misleading. We will not be responsible for any indirect special or consequential loss suffered by You that is not reasonably foreseeable to both You and Us when We send to You confirmation of acceptance of Your Reservation. We do not in any way limit Our liability for death or personal injury caused by Our negligence.
We do not sell eHealth Learning Limited to persons under the age of 18 unless We receive full written consent from a parent or guardian.
You agree that you will not record, video or photograph any event or online webinar or video course / seminar without permission of the organisers. You also agree not to share any podcasts, image or other media obtained by share or download from our site www.eHealthLearning.tv
Should you wish to make any suggestions to Us or to make a complaint please address these in writing to:
eHealth Learning Limited,
5 Saffron Court
Or email Us at email@example.com. Alternatively you can contact us on:
Mobile: +44 (0) 7866 764 960
Land line: +44 (0) 1963 220845
Monday to Friday between the hours of 9am and 6pm.
We aim to reply to all emails and telephone messages within 72 hours.
These Terms and Conditions are governed by and construed in accordance with English Law. You and We agree to the exclusive jurisdiction of the English Courts.
7.11.15 Version 1